Frequently Asked Questions

Heart Frequently Asked Questions About Home Health Care

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1. What areas do you service?

The Cardiac Connection services the Greater Richmond area and its surrounding counties and cities.


2. What services does The Cardiac Connection provide in the home?

Our agency will provide the following services to our clients and their families.


  • Skilled Nursing
  • Respite Care
  • Personal Care
  • Companion
  • Occupational Therapy
  • Physical Therapy
  • Speech Therapy


  • 3. What types of health professionals do we employ?

    The Cardiac Connection employs highly qualified and trained professionals including RNs, LPNs, CNAs, Speech Therapists, Physical Therapists, and Occupational Therapists. The Cardiac Connection employees undergo a thorough screening process consisting of an extensive interview, skills evaluation, professional reference checks, criminal background check and drug screen. Each staff member has met the State of Virginia’s educational and training  requirements for the services they provide. We encourage, support and require continued education of each service provider.


    4. What makes The Cardiac Connection different from other home care     providers?

    The Cardiac Connection is owned and operated by a team of compassionate, dedicated, caring and seasoned nurses with over 100 years of combined healthcare experienced.

    Our clients are treated as we would our own with respect and dignity regardless of their race, color, national origin, age, sex, disability or economic status. Our ultimate goal is client satisfaction

    Benefits of The Cardiac Connection Home Health Care

    • 24-hour availability including holidays and weekends
    • Team Nursing approach ensuring continuity in care 
    • Client to caregiver matching to ensure compatibility
    • Comprehensive program for Congestive Heart Failure (CHF) and Heart Disease   Management
    • Care and management of clients on Left Ventricular Assist Device (LVAD)
    • Chronic disease management and preventative measures in Diabetes Mellitus and Chronic   Obstructive Pulmonary Disease (COPD)
    • Highly experienced nurses with clinical background in critical, medical and surgical care   including   vast knowledge in the care of pre and post operative cardiac surgery clients.
    • Client satisfaction survey response tracking
    • Detailed invoicing/billing including flexible payment options
    • Thoroughly screened, skilled, oriented and credentialed staff


    5. Does The Cardiac Connection provide after-hours support in case of an emergency?

    Yes, there will always be staff available 24-hours a day, 7 days a week even on holidays and weekends to provide care to meet and exceed the clients' needs.


    6. How much do your services cost?

    The cost of our services varies on a case-by-case basis. The Cardiac Connection Home Health Care coordinates billing with most long-term and private insurance companies. Please contact our office for more information on accepted payers by calling (804) 454-0854.


    7. How do I get started?

    Submit an online request here for The Cardiac Connection Home Health Care.


    8. How do I apply for a position with The Cardiac Connection?

    Send us your resume via email, mail, or fax. Resumes can be sent to careers@thecardiacconnetion.com